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Dr. Joseph M. Juran in Quality Trilogy Concept

Dr. Joseph M. Juran one of the teachers in the management of quality, very popular with the trilogy concept of quality, namely: quality planning, quality control and quality improvement. Juran views on other major issues related to quality management are: • The cycle should be shortened product development through participatory planning, concurrent engineering, and training for planners in the methods and tools of quality management. • Relationships with suppliers should be repaired. The number of suppliers should be reduced. Sam should have a working relationship based on mutual trust established. Long the contract should be extended so that the long-term relationship. • Training should be results-oriented and not oriented to the appliance. The main goal of training should change the behavior of employees, not just to train or educate only. For example: training in quality improvement should be preceded by an assignment in an improvement project. Training mission should help the team

The Quality is not the Responsibility of Quality control Experts

A common mistake that companies in terms of quality control inspector is they rely on a meticulous and a team of quality controllers who have high knowledge. The companies that spend money to make a strict supervision system so that none can pass the defective product from the production room. They are also willing to pay dearly for an experienced quality team and experts in quality. Various consultants were brought in the hope of the quality of the product quality can be controlled and made of high quality products on the market. But if the company wants it? Treatment and the establishment of such quality that it feels very stiff and can not be fully implemented in the company. Remember! That the company is moving the people who have varying levels of emotion and cannot be treated with the same pressure. Do-do will be a boomerang for the company itself. The number of workers strike work, it is because the fatigue of workers with the pressures that should be minimized.

The importance of Quality Assurance Role

Production processes that are running will always be controlled by the supervisor, the supervisor in question in terms of input and output production. Member settings, engine optimization, material treatment, implementation of 5s in the production area, the implementation of appropriate work procedures, and implementation of lean manufacturing and lean sigma which has been taught by a team of six sigma. Implementation of lean sigma and lean manufacturing that has the purpose of improving productivity and quality, had to be done by all parties in the company without exception. But there was one more section that plays a role in surveillance, research and continuous quality improvement. Common across the firm, section or department responsible for the quality, the QC (Quality Control) and QA (Quality Assurance).

Qualified Human Resources

Implementation of lean six sigma enterprise system cannot run properly if it is not supported by reliable human resources. Reliable in the sense that translate the concepts of lean sigma and are able to apply in practice in accordance with their respective job description. Changes in the manufacturing world are so fast, both the level of competition and market trend of absorbed products, imposes manufacturer must organize them to face global competition. For human resource development to be conducted. To create a reliable system of human resources and proven methods are needed that perfectly structured, ranging from recruitment and training system-provided training. The first thing done is an ongoing survey of the condition of the company’s internal and external conditions in the company. This is done for the proper formation in accordance with market needs.

IMPROVEMENT ACTIVITY

Toyota production system to integrate and achieve different goals (ie controlling the quantity, quality assurance, and respect for humanity) while pursuing the ultimate goal of reducing costs. Repair activity is a fundamental element of the Toyota production system; is what makes the Toyota production system really can work. Each employee mempuyai opportunity to give advice and propose improvements through a small group called Quality Control. The process of giving such suggestions enable improvements in control by adjusting the number of routine operations to changes in cycle time, improvements in quality assurance to prevent the recurrence of work disability and the machine breaks, and in honor of humanity by allowing each worker to participate in the production process.

Determined Our Customers as a First Step Quality Planning

This is the first in implementing quality management planning as suggested by Juran is to determine our customers. Market segmentation must be accurate so that all the products we produce. Identify the customer is very important to eliminate the activity, work that should not be necessary. Incorrect identification will result in waste production, and many require additional fees. Quality Planning does not only focus on how to design a product with high quality. But must also consider the effectiveness of production and could reduce waste inproduction. Research design invalid would complicate the production which can lead to waste.

Quality Control Management Functions Kown as the Juran Trilogy *

Joseph M. Juran is the father of quality after Deming trilogy with the concept put forward in quality and translate theory into 3 quality control management functions, known as the Juran Trilogy. The third management function in question is the Quality Planning, Quality Control, and Quality Improvement. • Quality planning , a process that identifies the customer and the process that will deliver products and services with the right characteristics and then transfer this knowledge throughout the company’s accomplice in order to satisfy customers. This is done to maintain keloyalan customers by providing all their needs, develop products or services in accordance with the wishes of customers, and developing processes for the production of goods and services more efficiently.