Nonconforming product and Customer Claim is a causal relationship is often the case in the manufacturing business world. Nonconforming product due to production errors that regardless of the final inspection. Due to obvious if nonconforming product until the customer is served until into the hands of the customer’s claim. Claim of customer demand can be either replacement goods or even if the customer feel very aggrieved supplier companies will be claimed in a big par. Nonconforming product will be fatal for the enterprise user. For example, a company that manufactures suppliers fuse (safety device electrical current flow). The physical condition of fuse together despite having different characteristics. Fuse is a safety device against over current in order to secure the component or device on the circuit thereafter. How it works better if the flow through the equipment / component is safe because a burning fuse. If the fuse fails then the device would be burned or damaged.