Langsung ke konten utama

Postingan

Menampilkan postingan dengan label Quality planning

Dr. Joseph M. Juran in Quality Trilogy Concept

Dr. Joseph M. Juran one of the teachers in the management of quality, very popular with the trilogy concept of quality, namely: quality planning, quality control and quality improvement. Juran views on other major issues related to quality management are: • The cycle should be shortened product development through participatory planning, concurrent engineering, and training for planners in the methods and tools of quality management. • Relationships with suppliers should be repaired. The number of suppliers should be reduced. Sam should have a working relationship based on mutual trust established. Long the contract should be extended so that the long-term relationship. • Training should be results-oriented and not oriented to the appliance. The main goal of training should change the behavior of employees, not just to train or educate only. For example: training in quality improvement should be preceded by an assignment in an improvement project. Training mission should help the team

Determined Our Customers as a First Step Quality Planning

This is the first in implementing quality management planning as suggested by Juran is to determine our customers. Market segmentation must be accurate so that all the products we produce. Identify the customer is very important to eliminate the activity, work that should not be necessary. Incorrect identification will result in waste production, and many require additional fees. Quality Planning does not only focus on how to design a product with high quality. But must also consider the effectiveness of production and could reduce waste inproduction. Research design invalid would complicate the production which can lead to waste.

Quality Planning as the Foundation for Achieving High-Quality Product

To design a product requires a long time to do research. Research was conducted to obtain products that do have high sales; customer can be accepted and supported by the resources that allow making the product. Planning a mature will make the company the confidence to market their product designs, competitive, and the iconic company that will produce many benefits for the company. But on the contrary, if the research product is not able to follow the market trend is reversed. Product will be rejected by society, low quality and of course the loss will be suffered by the company.

Quality Control Management Functions Kown as the Juran Trilogy *

Joseph M. Juran is the father of quality after Deming trilogy with the concept put forward in quality and translate theory into 3 quality control management functions, known as the Juran Trilogy. The third management function in question is the Quality Planning, Quality Control, and Quality Improvement. • Quality planning , a process that identifies the customer and the process that will deliver products and services with the right characteristics and then transfer this knowledge throughout the company’s accomplice in order to satisfy customers. This is done to maintain keloyalan customers by providing all their needs, develop products or services in accordance with the wishes of customers, and developing processes for the production of goods and services more efficiently.