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Menampilkan postingan dari Agustus 12, 2012

Quality is a Way of Life

Awareness of quality must be instilled from employees come to work and is continuously carried out in collective awareness in the corporate environment. Every meeting, every briefing and every meeting is always reminded of the importance of quality. Modern quality systems are characterized by the presence of a philosophy that assumes that quality is a “way of life”. The issues of quality are always discussed in management meetings. All employees are given training (training) on the concepts of quality and its methods. Each person in the company voluntarily participate in quality improvement efforts. Thus, modern quality systems are characterized by the presence of corporate culture that implements the process of quality improvement on an ongoing basis.

Activity Oriented Preventive Measures

The concept of building a product with specific qualities, every company has distinct improvement concepts to one another. Damage analysis, production errors and failures in achieving quality in handling addressed differently. Modern quality systems are characterized by the presence of activity-oriented on prevention of damage, rather than focusing on efforts to detect any damage. Quality by inspection alone is not enough and it was too expensive. Although it remains a requirement to make some brief inspections or audits of the final product, but the quality of the company’s efforts should be focused on prevention before the occurrence of damage by carrying out the activity properly and correctly the first time began to carry out an activity. By implementing these principles, quality improvement efforts will be able to reduce production costs.

Understanding Against Specific Responsibilities for Quality.

Modern quality systems are characterized by a lack of understanding of each person the specific responsibility for quality. Although the quality should be the responsibility of each person, but should also note that each person has different responsibilities, depending on its position within the company. Thus the specific responsibilities of the quality need to be known by every person in his position. For example: the people who work in product development is responsible for designing new products that meet customer desires and the consistent attention to economic aspects that can be produced by the production.

Top Management Role in the Process of Quality Improvement

Modern quality systems are characterized by the presence of active participation, led by top management in quality improvement process on an ongoing basis. If the responsibility for quality is delegated to the Department of Quality Assurance Course. Each person in the company will have the perception that the quality is not a key concern. This negatively affects the psychological, where the total and active involvement of the people in the company become less or weaker. Thus, in a modern quality system, each person must be actively involved in the company through a business or support from top management to quality. Many workers want to do a good job, wanted to produce a quality product, to provide a quality service, and want to be proud of what they do, but the “rhythm” to be determined by management as a leader in the company. If the quality is not mentioned in the management agenda, the situation will not motivate workers to provide effort and attention to quality

System of modern quality-oriented customers

The customer is everything to the manufacturer. Therefore, the customer needs is a priority for primary production for the manufacturer and customer satisfaction is achieving the desired quality. These products are designed in accordance with the wishes of customers through a market research, and produced in ways good and right so that the resulting product meets the design specifications, and ultimately provide after-sales service to customers. In a modern quality system, the practice of every department in optimizing operational activities without concern for the needs of other departments within the company can not be accepted or not justified. In a modern quality system, each person must use the concept of systems thinking seriously and really pay attention to enactment of the principle of customer-supplier relationship.

Building a Modern Quality Systems

Traditionally, the product makers usually conduct an inspection of the finished product after the product is made by way of sorting the good products from bad, and then reworked parts of the product was defective. Thus the traditional sense of the concept of quality is only focused on inspection activities to prevent the escape of defective products into the hands of customers. Inspection activity is viewed from the perspective of modern quality systems are in vain, because it does not contribute to the improvement of quality

Management Quality = Continuous Performance Improvement

Basically Quality Management or Total Quality Management, defined as a way to improve performance on an ongoing basis at every level of operation or process, in every era of functional organization, using all the human and capital resources are available. ISO 8402 (Quality Vocabulary) defines quality management as all the activities of the overall management function that determine quality policy, objectives and responsibilities, and implement them through tools such as: • quality planning Is the establishment and development objectives and the need for quality and implementation of quality systems. • Control of quality Are the techniques used and operational activities to meet the quality requirements. • Quality assurance Are all planned and systematic actions that are implemented and demonstrated to provide adequate confidence that a product will satisfy the need for a certain quality. • quality improvement Are the measures taken to improve product value to customers through increase