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Actually, What the Benefits of Total Quality Management?

Total Quality Management (TQM) is also called Integrated Quality Management or Integrated Quality Management is a management approach in a quality-based organization based on the participation of all its members and aims for long-term success through customer satisfaction and benefits for all members of the organization and society. According to Hessel, the benefits of Total Quality Management (TQM) implementation for companies/organizations is as follows. 1. The process of product design becomes more effective that will affect the quality performance of product reliability, product features, and serviceability. 2. Avoidable deviations in the production process result in products produced according to standards, rework, reduce working time, reduce machine work and save material usage. 3. A long-term relationship with customers will positively affect the performance of the organization, among others, can respond to customer needs more quickly and anticipate changes in customer needs and