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Six Steps DMAIEC Process Improvement

DEFINE • Launch The Project • Define Outcomes • Identify Stakeholders • Select Team • Determine Proj ect Approach • Create Project Plan MEASURE • Define The Current Process • Address “Low-Hanging Fruit” • Obtain CustomerCTQ’s • Gather Initial Metrics • Determine Current “Sigma” • Stratify Data • Determine Initial Value Proposition ANALYZE • Develop Cause & Effect Hypotheses • Gather Causal Data • Determine & Validate Root Causes (X’s) IDENTIFY • Identify Breakthroughs • Select Practical Approaches • Design Future State • Predict New “Sigma” • Perform C/B & Risk Analysis