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Definition of quality management

Understanding Quality quality within the framework of ISO 9000 is defined as “the overall character and character of a product or service that affects the ability of the product to satisfy a particular need”. This means that we should be able to identify product characteristics and products related to quality and then establish a benchmark for the baseline and how to control it. The first step is to form a project proposal . This definition clearly emphasizes customer satisfaction or product users. In a building project, the customer may mean the assignor, the building tenant or the user community. For example, in terms of design, satisfaction can be measured in terms of aesthetics, function fulfillment, material durability, safety, and timeliness. While in terms of implementation, the size is on the neatness of completion, integrity (according to drawings and specifications) implementation, exactly the time of delivery and cost, and free of defects. definition of quality management Qu