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Performance Measures

When we have focus to improvement, then at that time also had to choose performance measures based on the reason for improvement. And must have a strong association between objective measures and the performance improvement project. There are several questions to be answered to ensure that the project that we create can be justified and we can focus and work seriously: A. Why are we doing this project? 2. Is this project can be reduced cost, increased quality, reduced defects and safety improvement? 3. Who the customer is interested in the project? 4. Improvement such as what they need according to their request? 5. How do we know that the project a success?