Customer satisfaction becomes the ultimate goal of improvement in the factory. A quality product will become the key to lean manufacturing. Premises customer satisfaction will increase trust and certainly in terms of the economy will add the product to be purchased. Therefore, customers should be managed in such a way through customer management system that is integrated and coordinated with the production.
One of the most pressing manufacturing base is a logistics service, lessons that can be learnt from king city forwarding. However the supply of goods in accordance with specifications and requirements and on time a priority in selling things to customers. Therefore, all forms of activity that inhibits the production had to be removed…