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Requirements proposed by the customer becomes the basis for quality production. The quality of production must be controlled throughout the production value stream. Any possibility of bias makes defective must be standardized and made a point of critical of quality. For example, in terms of treatment of goods in the loading bay. If the raw material is fragile and requires special treatment, then every member should have training about the conduct of such material so as not to cause errors that affect product quality. Previous management company must make the standard treatment for raw materials.

In the lean-sigma concept, it is important to identify products that will be executed. Identification is done solely based on the customer’s perspective. Product with certain characteristics should be based on customer required qualifications. In addition to product design and spec accordingly, in general there are several things to do in order to implement lean manufacturing in the industry. Value of manufacturing products offered pertaining to the following matters: 1. The quality of the product in accordance with established specifications and agreed 2. Competitive prices compared with competitors at the same level of product quality 3. On-time delivery in accordance with the contract purchase 4. Services related to products, product delivery and after sales service 5. This specific case is determined by the customer or other agreements between manufacturers and customers to produce products that comply with the specifications..