In order informational materials and all activities can be run with a smooth, effective and efficient service throughout the process chain, the components of work that often become obstacles to be overcome, because it can form a negative opinion to the customer.
All physical facilities, service procedures, employee behavior, the process steps management service, professional attitude of employees, managers and others are components that must be controlled and well organized.
Organizing is an integrated step in laying a solid foundation and commitment to innovation and continuous improvement.