Lean concept was originally adopted from the Toyota management system concept developed extensively and thoroughly on a world-class companies, while the Sig Sigma concept was adopted from the concept of Motorola’s management system. Both together form a robust system with output quality and powermanagement terbagik incredible. So much attracted the attention of major companies in the world. The strength of these two concepts together or come along to the concept of Lean-Sigma. Lean goals is to create a smooth flow of product throughout the value stream (value stream process) and removes all types of waste. While the goal of Six Sigma is to improve process capability throughout the value stream to achieve zero defects and eliminate variation.

Lean Six Sigma is an attempt to present the products with customer satisfaction as a reference to the success of the concept of lean six sigma is applied in the company. Customer satisfaction is the end result of a very long process based on strong facts and due process